Services & Requests.

In addition to features, your rooms can have services. Services correspond to needs you may have during the meeting requiring the intervention of a third party.

• 1. Services.
• 2. Managers.
• 3. Requests.

1. Services.

To create a service, go to the Services tab and select New Service.

Once a department has been created, you can edit and delete it.

To assign a department to a meeting room, go to the Meeting Room tab. To assign a service to several meeting rooms at once, you can select several meeting rooms at once by ticking the base to the left of the room name.

2. Managers.

Each time a member of staff ticks the option corresponding to the room's service, the room manager will receive a request.

To assign a manager to a meeting room, simply select the meeting room.

A meeting room can have several managers at a time, and users can be managers regardless of their role in Semana.

3. Requests.

Once the service has been ticked, managers will be able to process requests in the Requests tab.

On the Requests tab, you can view the following information:

• Date (start date and time, end date and time).
• The various services requested.
• Status
• Synchronization (is the request still synchronized with your Google or Microsoft environment).
• Floor
• Meeting room
• The requestor

By default, you only see requests for rooms you manage. However, you can view all requests on your Semana space. To do so, you can change your visibility between My Requests and All Requests.

There are 3 different statuses:

• Open (the request is received but not processed)
• Approved
• Refused

To update the status of the request, click on Process Request.

This takes you to the request processing window. From this window, you can see whether the requester has commented on the request. You can also delete one or more requested services. In this way, you can partially approve requests.

In addition to making office reservations, you can also book your meeting rooms directly from Semana.